Healthcare Office Manager - Scheduling & Admin Lead

NEW U THERAPY CENTER & FAMILY SERVICES; Santa Clarita (CA); Presencial; USD 60.000 - 81.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance (100%)

Dental and Vision insurance (employee)

Life Insurance

401K with up to 3% matching

Paid vacation and sick time

Holidays

Team-building events

Office in Westlake Village

Descripción de la vacante

New U Therapy Center & Family Services in Valencia, CA is seeking an organized Office Manager to oversee daily operations, front desk, scheduling, billing coordination, and patient communications in a compassionate, patient-centered practice.

You will partner with clinicians and leadership to maintain accurate records, ensure compliance, manage insurance eligibility, and support a positive patient and staff experience in a busy outpatient setting.

Formación

• Must have experience in healthcare office management
• Must have experience in scheduling
• Must have experience in eligibility checking and verifying insurances
• Must be tech savvy, with experience learning and using new technologies, software, and systems, and the ability to troubleshoot basic technical issues and adapt to new tools and platforms

Responsabilidades

• Schedule and coordinate appointments, keep clinician calendars accurate, adjust for cancellations and new patient needs
• Verify and maintain patient insurance information, confirm eligibility and authorizations, communicate financial responsibilities to patients or guarantors
• Review patient intake forms for completeness and compliance, maintain records in the EHR, coordinate patient record requests per regulations
• Serve as primary contact for patients via phone, email, and in person, ensure a welcoming front-desk experience
• Collaborate with billing to apply and reconcile daily copay charges and support accurate financial documentation
• Process administrative emails, mail, and patient record requests with prompt routing
• Maintain a clean, organized, welcoming office environment and manage maintenance and supplies
• Monitor office equipment and inventory, manage ordering of supplies and track expiration dates
• Coordinate room schedules for clinicians and staff, work with finance on office expenses and budget
• Liaise between clinicians, staff, and patients, support policy communication and team-building activities with HR/Marketing
• Provide general administrative and front desk support, including patient check-ins and paperwork

Conocimientos

Healthcare office management

Scheduling

Eligibility verification

Tech savvy

Descripción del empleo

New U Therapy Center & Family Services in Valencia, CA is seeking an organized Office Manager to oversee daily operations, front desk, scheduling, billing coordination, and patient communications in a compassionate, patient-centered practice.

You will partner with clinicians and leadership to maintain accurate records, ensure compliance, manage insurance eligibility, and support a positive patient and staff experience in a busy outpatient setting.