Therapy Office Operations Lead (Admin & Front Desk)

Kid Clan Services, Inc.; Passaic (NJ); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Diversity-friendly environment

Job summary

Kid Clan Services, Inc. is seeking a highly organized, detail-oriented Office Manager to oversee daily operations at our NJ therapy office.

You will provide exceptional customer service to families and staff, manage phone calls, scheduling, and administrative duties, and support therapists with administrative tasks. The role emphasizes professional, friendly interactions with families, accurate records, and maintaining a well-organized office, along with handling billing and insurance-related

Qualifications

• Experience in office management, healthcare, or a therapy-related setting.
• Strong organizational skills and ability to manage multiple tasks efficiently.
• Excellent customer service and communication skills.
• Ability to work well with children and families in a professional setting.
• Proficient in handling phone calls, scheduling, and administrative duties.
• Detail-oriented with strong problem-solving abilities.
• Knowledge of insurance processes and medical billing is a plus.

Responsibilities

• Oversee the day-to-day operations of the therapy office.
• Provide exceptional customer service to parents, children, and staff.
• Answer and manage phone calls, scheduling, and inquiries.
• Maintain accurate records, documents, and appointment schedules.
• Ensure the office remains well-organized and stocked with necessary supplies.
• Assist therapists with administrative tasks and support.
• Coordinate billing, payments, and insurance-related matters as needed.
• Greet and assist families with a professional and friendly demeanor.

Skills

Organizational skills

Customer service

Communication

Work with families

Phone & scheduling

Administrative duties

Detail-oriented

Insurance billing

Job description

Kid Clan Services, Inc. is seeking a highly organized, detail-oriented Office Manager to oversee daily operations at our NJ therapy office.

You will provide exceptional customer service to families and staff, manage phone calls, scheduling, and administrative duties, and support therapists with administrative tasks. The role emphasizes professional, friendly interactions with families, accurate records, and maintaining a well-organized office, along with handling billing and insurance-related