Evening Shift Supervisor — Customer-Centric Lumber Ops

ganahllumberco; San Juan Capistrano (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Ganahl Lumber Company is seeking a Swing Shift Supervisor for our Anaheim team. You will manage order processing, material locating, and daily tickets while supporting the sales team and solving customer issues. A customer-first mindset and teamwork are essential for success.

Ideal candidates will have strong communication, multitasking ability, and proficiency with Accuterm, Word, and Excel. The role emphasizes quality loads on the second shift and a proactive attitude toward service excellence.

Qualifications

• 1-2 years proven experience in supporting client success.
• Excellent written and verbal communication skills
• Ability to address complaints with effective solutions and a positive attitude
• Passion for delighting customers with above and beyond service

Responsibilities

• Process customer orders and locate material.
• Verify condition of returned products.
• Process daily sales tickets and manage open order list.
• Schedule and assign work to order pullers.
• Monitor turnaround times.

Skills

Excellent attendance

Positive attitude

Product knowledge

Quality assurance

Team collaboration

Verbal and written communication

Multitasking

Education

High School diploma or equivalent

Tools

Accuterm

Microsoft Word

Microsoft Excel

Scheduling

Ticket writing

Credit memo

Job description

Ganahl Lumber Company is seeking a Swing Shift Supervisor for our Anaheim team. You will manage order processing, material locating, and daily tickets while supporting the sales team and solving customer issues. A customer-first mindset and teamwork are essential for success.

Ideal candidates will have strong communication, multitasking ability, and proficiency with Accuterm, Word, and Excel. The role emphasizes quality loads on the second shift and a proactive attitude toward service excellence.