Evening Shift Lead — Restaurant Operations & Quality

The Wendy's Company; Standish (ME); On-site; USD 28,000 - 38,000; Full time

Job summary

The Wendy's Company is seeking a Restaurant Shift Supervisor for Shreveport, LA. The role involves supervising operational activities during non-service hours and assisting exempt management during service hours, providing work direction to crew and ensuring adherence to policies and standards.

Responsibilities include opening/closing supervision, monitoring quality, labor usage, cash controls, safety, and staff training, with a focus on timely service and customer satisfaction.

Qualifications

• Thorough knowledge of Wendy’s Operational Procedures and Standards.
• High School graduate or equivalent educational certificate.
• At least 1 year of experience in the restaurant industry.

Responsibilities

• Supervises open and close activities during non-service hours.
• Provides work direction to crew members.
• Addresses performance problems and refers to unit manager for progression where needed.
• Monitors product quality and cleanliness per standards.
• Maintains cash register procedures, time card accuracy and wage/hour compliance.

Skills

Work direction supervision

Education

High School diploma

Job description

The Wendy's Company is seeking a Restaurant Shift Supervisor for Shreveport, LA. The role involves supervising operational activities during non-service hours and assisting exempt management during service hours, providing work direction to crew and ensuring adherence to policies and standards.

Responsibilities include opening/closing supervision, monitoring quality, labor usage, cash controls, safety, and staff training, with a focus on timely service and customer satisfaction.