Evening Shelter Support Coordinator

Housing-Matters; Santa Cruz (CA); On-site; USD 30,000 - 35,000; Part time

Benefits offered by this job

PTO plan

Job summary

Housing Matters is seeking a Direct Services Coordinator (Part-Time, PM Shift) in Santa Cruz to actively support shelter programs and maintain a safe, clean environment for guests at Live Oak Landing. This role requires CPR/First Aid and a California driver's license, with bilingual English/Spanish preferred and EMT certification a plus.

The position is hourly, non-exempt with a generous PTO plan, and shifts include evenings on weekends.

Qualifications

• High school diploma or GED required.
• EMT certification is a plus.

Responsibilities

• Maintaining a safe, secure, and clean environment for shelter guests.
• Be available to answer questions and problem-solve with shelter guests.
• Distribute meals during designated mealtimes and provide supplies as needed.
• Understand and apply housing first and harm reduction strategies.
• Maintain professional boundaries at all times and use de-escalation techniques.
• Call upon community resources for assistance when appropriate.
• Maintain quiet hours and visitor policy.
• Communicate with staff via email or during shift handoffs.
• Complete Incident Reports under policy guidelines and maintain accurate documentation.
• Provide support to staff and community organizations during program activities.
• Attend staff and agency trainings and meetings as required.
• Other duties as assigned.

Education

High school diploma or GED

EMT certification

Job description

Housing Matters is seeking a Direct Services Coordinator (Part-Time, PM Shift) in Santa Cruz to actively support shelter programs and maintain a safe, clean environment for guests at Live Oak Landing. This role requires CPR/First Aid and a California driver's license, with bilingual English/Spanish preferred and EMT certification a plus.

The position is hourly, non-exempt with a generous PTO plan, and shifts include evenings on weekends.