Evening Shelter Operations Specialist (4‑Day Week)

EMPath; Boston (MA); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Tuition assistance

Retirement planning

Healthcare benefits

Four-day work week

Job summary

EMPath is hiring a Residential Specialist in Boston, MA. The role focuses on shelter operations, facility support, and creating a welcoming environment for residents. You will work evening shifts (3pm-12am) Sunday through Wednesday, supporting service delivery without managing individual caseloads.

Ideal candidates bring empathy, strong communication, and the ability to engage residents and access housing resources. Bilingual Creole/Spanish is a plus, with an associate degree preferred.

Qualifications

• Compassionate and motivated to help diverse populations.
• Excellent written and verbal communication skills.
• Ability to stay calm in high-pressure situations.
• Able to engage participants and support resource access.

Responsibilities

• Maintain daily shelter operations and attendance logs.
• Prepare rooms for residents and assist with meals as needed.
• Respond to general resident needs and support daily activities.
• Partner with mentors to help residents complete housing applications.
• Lead or support mini-workshops and community meetings.

Skills

Empathy

Strong communication

Problem solving

Team collaboration

Education

Associate’s Degree in human services or related field

Job description

EMPath is hiring a Residential Specialist in Boston, MA. The role focuses on shelter operations, facility support, and creating a welcoming environment for residents. You will work evening shifts (3pm-12am) Sunday through Wednesday, supporting service delivery without managing individual caseloads.

Ideal candidates bring empathy, strong communication, and the ability to engage residents and access housing resources. Bilingual Creole/Spanish is a plus, with an associate degree preferred.