Evening Shelter Operations Specialist (4-Day Week)

Economic Mobility Pathways - EMPath; Boston (MA); On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Tuition assistance

Retirement planning

Competitive healthcare benefits

Job summary

EMPath in Boston, MA is seeking a Residential Specialist to support shelter operations and create a safe, welcoming environment for residents. The role focuses on facility operations and daily activities rather than caseload management, contributing to a community-centered atmosphere where residents can thrive.

The ideal candidate brings compassion, strong emotional intelligence, and excellent communication skills, with preference for bilingual abilities in Haitian Creole or Spanish and an

Qualifications

• Compassionate, motivated individuals with a drive to make a difference.
• Excellent emotional intelligence and the ability to remain composed in high‑pressure situations.
• Outstanding written and verbal communication skills.

Responsibilities

• Shelter Operations & Support: Maintain daily shelter functions including logging attendance, preparing rooms for residents, and supporting general facility procedures.
• Facility Management: Assist with heating and setting out pre‑prepared meals (no full cooking required), and help maintain a clean, hygienic, and comfortable living space.
• Environmental Support: Help create a positive and functional shelter environment by responding to general resident needs and ensuring the smooth flow of daily activities.
• Participant Engagement: Partner with Program Mentors to support participants with tasks such as completing housing applications and accessing resources.
• Community Facilitation: Contribute to a supportive and inclusive environment by participating in community meetings and occasionally leading or assisting with mini‑workshops for residents.

Skills

Empathy

Emotional intelligence

Communication

Problem solving

Education

Associate’s degree

Job description

EMPath in Boston, MA is seeking a Residential Specialist to support shelter operations and create a safe, welcoming environment for residents. The role focuses on facility operations and daily activities rather than caseload management, contributing to a community-centered atmosphere where residents can thrive.

The ideal candidate brings compassion, strong emotional intelligence, and excellent communication skills, with preference for bilingual abilities in Haitian Creole or Spanish and an