Evening Server - Exceptional Guest Service & Team Player

IHOP; Wichita (KS); On-site; USD 24,000 - 36,000; Full time

Job summary

IHOP in Wichita, KS is seeking a waiter/waitress committed to delivering friendly, attentive service and a memorable dining experience. You will greet guests, suggest menu items, and contribute to a welcoming atmosphere that reflects IHOP's hospitality standards.

The ideal candidate demonstrates superb customer service, teamwork, and the ability to multitask in a fast-paced environment. Flexibility for shifts and holidays is important to our team at IHOP.

Qualifications

• Must have great customer service skills.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.

Responsibilities

• Greeting, seating, and escorting guests.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Handle guest complaints in a timely manner and inquire about the quality of the dining experience.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of tables and tableware.
• Providing exceptional customer experience.

Skills

Customer service

Multitasking

Teamwork

Cash handling

Job description

IHOP in Wichita, KS is seeking a waiter/waitress committed to delivering friendly, attentive service and a memorable dining experience. You will greet guests, suggest menu items, and contribute to a welcoming atmosphere that reflects IHOP's hospitality standards.

The ideal candidate demonstrates superb customer service, teamwork, and the ability to multitask in a fast-paced environment. Flexibility for shifts and holidays is important to our team at IHOP.