Elevated Guest Experience Server

Universal Store; Midwest City (OK); On-site; USD 9,600 - 17,000; Full time

Job summary

IHOP in Midwest City, OK is seeking a friendly server to provide prompt, courteous service to all guests. Responsibilities include greeting, seating, taking orders, and delivering meals in line with IHOP standards.

You will memorize IHOP terminology, follow service guidelines, handle checks and maintain clean dining areas. Prior experience is helpful but not required; training will be provided.

Qualifications

• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to write simple correspondence.
• Ability to read and speak English well enough to understand guest checks.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to apply common sense understanding to carry out instructions.
• IHOP training courses as assigned.

Responsibilities

• Develop and maintain professional functional working relationships with IHOP employees and guests.
• Execute the Service Guidelines per the IHOP SOP to ensure a high-quality guest experience.
• Handle guest complaints in a professional, courteous and timely manner.
• Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and server banking procedures.
• Stock and rotate all needed supplies in the service areas and dining room as assigned per shift.
• Comply with all local and SOP health, sanitation, and safety guidelines.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant manager, or acting supervisor.
• Comply with IHOP N Go program as assigned.

Skills

Reading

Writing

English proficiency

Mathematical ability

Reasoning ability

Education

Prior experience preferred

Job description

IHOP in Midwest City, OK is seeking a friendly server to provide prompt, courteous service to all guests. Responsibilities include greeting, seating, taking orders, and delivering meals in line with IHOP standards.

You will memorize IHOP terminology, follow service guidelines, handle checks and maintain clean dining areas. Prior experience is helpful but not required; training will be provided.