Evening Retail Team Member - Fast Checkout & Customer Help

Michaels; City of Syracuse (NY); Hybrid; USD 22,000 - 25,000; Part time

Job summary

Michaels is hiring for an Evening Service Team Member in Syracuse, NY. This part-time position focuses on delivering friendly customer service, assisting shoppers, and ensuring a fast checkout experience while supporting stocking and store recovery tasks.

You will participate in truck unloading, shelves maintenance, and omni-channel activities like BOPIS and SFS, with opportunities to engage customers in rewards programs and card enrollments.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and help customers shop the store.
• Assist customers to locate products and provide solutions.
• Handle fast and friendly checkout with cash handling.
• Engage customers about Rewards program and Private Label Credit Cards and enroll them.
• Educate customers on Voice of Customer (VOC) survey and Omni channel processes.
• Participate in truck unloading, stocking, planograms, and store recovery to maintain in-stock shelves.
• Support SISO and AD set duties, shrink and safety programs, and SOP compliance.
• Cross trained in Custom Framing selling and production.

Skills

Retail experience

Customer service

Job description

Michaels is hiring for an Evening Service Team Member in Syracuse, NY. This part-time position focuses on delivering friendly customer service, assisting shoppers, and ensuring a fast checkout experience while supporting stocking and store recovery tasks.

You will participate in truck unloading, shelves maintenance, and omni-channel activities like BOPIS and SFS, with opportunities to engage customers in rewards programs and card enrollments.