Evening Retail Concierge & Checkout Specialist

Michaels Stores; City of Syracuse (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels Syracuse - Dewitt, NY is seeking a store team member to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout. You will participate in truck unloads, stocking, and maintaining in-stock conditions.

Responsibilities include assisting with BOPIS/SFS and planogram duties, engaging customers in Rewards programs, and upholding SOPs. The role requires standing for long periods and a willingness to work flexible hours.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes

Skills

Customer service

Job description

Michaels Syracuse - Dewitt, NY is seeking a store team member to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout. You will participate in truck unloads, stocking, and maintaining in-stock conditions.

Responsibilities include assisting with BOPIS/SFS and planogram duties, engaging customers in Rewards programs, and upholding SOPs. The role requires standing for long periods and a willingness to work flexible hours.