Evening Retail Operations Associate

The TJX Companies, Inc.; Hadley (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Job summary

Marshalls, part of The TJX Companies, invites you to join a vibrant team dedicated to delivering exceptional customer experiences. This role supports multiple areas of the store and drives store performance through friendly service, merchandising excellence, and adherence to loss-prevention standards.

You will engage customers, promote credit and loyalty programs, and contribute to a positive store culture while maintaining store cleanliness and efficiency.

Qualifications

• Excellent customer service skills required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and follows established procedures.
• Processes and prepares merchandise for the sales floor per company standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains cleanliness and organization of the sales floor and store.

Skills

Excellent customer service

Flexible schedule

Strong communication

Multi-tasking

Lifting heavy objects

Teamwork

Retail experience preferred

Job description

Marshalls, part of The TJX Companies, invites you to join a vibrant team dedicated to delivering exceptional customer experiences. This role supports multiple areas of the store and drives store performance through friendly service, merchandising excellence, and adherence to loss-prevention standards.

You will engage customers, promote credit and loyalty programs, and contribute to a positive store culture while maintaining store cleanliness and efficiency.