Evening Restaurant Server - Guest Experience Pro

Loews Hotels, LLC.; Nashville (TN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

Loews Nashville Hotel, located on West End, is seeking a Restaurant Server to deliver outstanding table service, anticipate guest needs, and create a warm dining experience that elevates the guest journey. This role contributes to the restaurant’s atmosphere, guest satisfaction, and overall success within a luxury setting.

The position offers competitive benefits and opportunities to grow within Loews Hotels & Co, with a team-focused environment emphasizing service excellence and Nashville

Qualifications

• Previous restaurant or hospitality experience.
• Strong guest service and communication skills.
• Ability to stand, bend, and lift up to 40-50 pounds as needed.
• TABC permit or ability to obtain permit.

Responsibilities

• Greet guests promptly and present menus with confidence.
• Take accurate food and beverage orders, including dietary preferences.
• Serve food and beverages efficiently while ensuring quality and presentation.
• Check back with guests to ensure satisfaction throughout their visit.
• Process payments accurately using POS systems.
• Maintain thorough menu knowledge to offer recommendations.
• Communicate guest needs or special requests to the kitchen or bar.
• Keep tables and surrounding areas clean, tidy, and stocked.
• Assist with opening, closing, and restocking duties.
• Support team members to ensure timely and coordinated service.
• Address guest concerns professionally and elevate when needed.
• Regular attendance in conformance with standards.
• May be required to work varying schedules to reflect business needs.
• Required to attend all mandatory training sessions and meetings.
• Perform other duties as assigned.

Skills

Guest service

Communication

Job description

Loews Nashville Hotel, located on West End, is seeking a Restaurant Server to deliver outstanding table service, anticipate guest needs, and create a warm dining experience that elevates the guest journey. This role contributes to the restaurant’s atmosphere, guest satisfaction, and overall success within a luxury setting.

The position offers competitive benefits and opportunities to grow within Loews Hotels & Co, with a team-focused environment emphasizing service excellence and Nashville