Evening Restaurant Greeter & Guest Experience Host

Hyatt Hotels Corporation; Arizona; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Complimentary room nights

Medical/Dental/Vision Insurance

401K with company match

Paid Time Off

Job summary

Miraval Arizona Resort and Spa in Tucson, AZ is hiring a PM Restaurant Greeter. The role focuses on creating a welcoming first and last impression, assisting guests with seating, and offering menu recommendations.

Responsibilities include coordinating seating, maintaining grooming and attire standards, communicating dietary needs, answering calls, handling to-go orders, and supporting service staff. Flexible shifts including nights and weekends are required.

Qualifications

• A true desire to serve others in a fast-paced environment.
• Refined verbal communication skills.
• Must be available to work flexible shifts including nights, weekends and holidays.
• Base knowledge of coffee beer wine and liquor.
• Ability to use basic technology such as phone, iPad, POS, and radio.
• Ability to stand for long periods of time and be mobile for 90% or more of each shift.

Responsibilities

• Assign and plan seating flow based on occupancy.
• Adhere to grooming standards and expectations in our business casual environment.
• Communicate dietary restrictions, allergens and special requests through the appropriate channel.
• Answer phone calls with Miraval standards and assist guests with needs and/or questions.
• Take note of to-go orders and input them through basic POS system.
• Attend to the cleanliness of the restaurant as needed.
• Keep area stocked with menus and silverware.
• Be knowledgeable of menu options and daily specials.
• Provide a friendly, warm, and genuine environment.
• Maintain communication with serving staff and leaders.
• Assist with side work duties as needed.
• Demonstrates adaptability and a collaborative spirit by supporting various Food and Beverage operations as needed, including restaurant service and banquet functions
• Accepts and fulfills additional responsibilities as assigned by leadership, acknowledging that duties may evolve and are not limited to those listed.

Skills

Customer service

Verbal communication

Flexible shifts

Attention to detail

Tools

POS system

iPad

Job description

Miraval Arizona Resort and Spa in Tucson, AZ is hiring a PM Restaurant Greeter. The role focuses on creating a welcoming first and last impression, assisting guests with seating, and offering menu recommendations.

Responsibilities include coordinating seating, maintaining grooming and attire standards, communicating dietary needs, answering calls, handling to-go orders, and supporting service staff. Flexible shifts including nights and weekends are required.