PM Restaurant Greeter - Part-time - $17.50 per hour

Miraval Resorts & Spas; Tucson (AZ); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Complimentary room nights

Unlimited discounted and Friends &

Family Room Rates

Medical, Prescription, Dental and Vis​

401K with company match

Generous Paid Time Off

Paid sick time

Paid Family Bonding Time and Adoption

Tuition & Wellbeing Reimbursement

Free colleague meals during shift

Employee Stock Purchase Plan

Access to resort facilities including

Exact benefit package contingent on

Job summary

Miraval Arizona Resort and Spa is seeking a friendly Restaurant Greeter to create a welcoming first impression for guests and help ensure a smooth dining experience. You will coordinate seating, share menu suggestions, and assist guests with questions and special requests.

In this role you will work in a fast-paced restaurant environment, demonstrate strong communication, and support service staff as needed. A positive, guest-focused attitude and ability to stand for long periods are essential.

Qualifications

• Experience in customer service or guest-facing roles.
• Must be able to communicate clearly and warmly with guests.
• Flexible shifts including nights, weekends and holidays are required.
• Previous hospitality or restaurant experience is preferred.
• Basic knowledge of beverages (coffee, beer, wine, liquor) is a plus.

Responsibilities

• Greet guests with a friendly welcome upon arrival.
• Assist guests with seating arrangements and dining needs.
• Provide menu recommendations and daily specials.
• Answer calls and assist guests with questions.
• Input to-go orders and use basic POS system.
• Maintain cleanliness} and restock as needed.
• Know menu options and daily specials to assist guests.
• Support other restaurant operations as needed.

Skills

Customer service

Verbal communication

Flexible schedule

Team player

Multitasking

Tools

POS system

iPad

Phone

Radio

Job description

Organization- Miraval Arizona Resort and Spa

Summary

The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.

Summary

Restaurant Greeters are responsible for creating a welcoming and warm first and last impression for guests. These individuals have the ability to influence the overall restaurant experience by their interactions through providing table accommodations and offering menu recommendations.

Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Assign and plan seating flow based on occupancy.
• Adhere to grooming standards and expectations in our business casual environment.
• Communicate dietary restrictions, allergens and special requests through the appropriate channel.
• Answer phone calls with Miraval standards and assist guests with needs and/or questions.
• Take note of to-go orders and input them through basic POS system.
• Attend to the cleanliness of the restaurant as needed.
• Keep area stocked with menus and silverware.
• Be knowledgeable of menu options and daily specials.
• Provide a friendly, warm, and genuine environment.
• Maintain communication with serving staff and leaders.
• Assist with side work duties as needed.
• Demonstrates adaptability and a collaborative spirit by supporting various Food and Beverage operations as needed, including restaurant service and banquet functions
• Accepts and fulfills additional responsibilities as assigned by leadership, acknowledging that duties may evolve and are not limited to those listed.

We offer excellent benefits

• Complimentary room nights*
• Unlimited discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance on 30 th day of employment*
• 401K with company match*
• Generous Paid Time Off policy*
• Paid sick time
• Paid Family Bonding Time and Adoption Assistance*
• Tuition & Wellbeing Reimbursement*
• Free colleague meals during shiftEmployee Stock Purchase Plan*
• Access to resort facilities including spa services, programs, hiking trails and gym
• Exact benefit package is contingent on status

Qualifications

• A true desire to serve others in a fast-paced environment.
• Refined verbal communication skills.
• Must be available to work flexible shifts including nights, weekends and holidays.
• Previous Customer service experience.
• Full-service restaurant experience preferred.
• Base knowledge of coffee beer wine and liquor.
• Ability to use basic technology such as phone, iPad, POS, and radio
• Ability to stand for long periods of time and be mobile for 90% or more of each shift.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.