Evening Residential Counselor - Youth Services

The Bridge Over Troubled Waters, Inc.; Boston (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) with match

Flexible spending accounts

Commuter pre-tax benefits

Disability and life insurance

Training

Job summary

The Bridge Over Troubled Waters, Inc. in Boston is seeking a Residential Counselor for the second shift (2pm–10pm) to support residents in a trauma-informed, therapeutic community.

Responsibilities include engaging youth, supervising activities, and maintaining a safe environment across Welcome Center, ER, or Transitional Living Programs. Qualifications include 1–2 years working with youth and a preferred Bachelor's in human services or related field; crisis intervention and conflict resolution

Qualifications

• 1–2 years experience working with youth ages 18–24 (housing management, job development, community relations, substance abuse, or recreational counseling)
• Bachelor’s degree in human services, Social Work, or related degree preferred
• Ability to identify and execute effective problem-solving strategies; crisis intervention and conflict resolution skills.

Responsibilities

• Engage youth in conversation to develop rapport and participation
• Monitor residents in and out of the program space; conduct rounds to ensure safety
• Ensure the program is clean, organized, and presentable
• Redirect inappropriate conversation and behaviors as necessary
• Create a welcoming environment for residents with trauma-informed approach
• Attend weekly supervision with Residential Coordinator and staff meetings
• Daily facilities management including meals setup and breakdown
• Assist residents in maintaining household cleanliness
• Maintain program statistics and client records

Skills

Fast-paced environment

Youth services passion

Education

Bachelor’s degree

Job description

The Bridge Over Troubled Waters, Inc. in Boston is seeking a Residential Counselor for the second shift (2pm–10pm) to support residents in a trauma-informed, therapeutic community.

Responsibilities include engaging youth, supervising activities, and maintaining a safe environment across Welcome Center, ER, or Transitional Living Programs. Qualifications include 1–2 years working with youth and a preferred Bachelor's in human services or related field; crisis intervention and conflict resolution