Evening Patient Experience & Scheduling Specialist

ProgressiveHealth Career; Princeton (IN); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Paid time off (PTO)

Continuing education assistance

Opportunities for growth and careerAdv

Job summary

ProgressiveHealth is seeking a Patient Experience Specialist to handle front-office responsibilities at a Princeton, IN clinic. The role requires patient-focused service, appointment scheduling, and coordination with physicians, with evening hours from 7pm to 11pm. Previous medical office experience is preferred.

This part-time on-site position offers opportunities for growth and education support. The ideal candidate will have a high school diploma or GED, strong Microsoft Office skills, and

Qualifications

• High school diploma or GED required.
• At least 1 year of related office experience.
• Proficiency with Microsoft Office (Outlook, Word, Excel) and basic databases.
• Ability to stand, walk, and sit for the full shift.
• Maintain confidentiality and work well independently or in a team.

Responsibilities

• Schedule and manage patient appointments and reschedule as needed.
• Register check-in/out and collect accurate patient data.
• Coordinate with referring physicians to obtain referrals.
• Verify insurance and obtain necessary pre-authorizations.
• Educate patients about coverage and payments.
• Answer and route incoming phone calls professionally.

Skills

Customer service

Office software

Confidentiality

Team player

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

ProgressiveHealth is seeking a Patient Experience Specialist to handle front-office responsibilities at a Princeton, IN clinic. The role requires patient-focused service, appointment scheduling, and coordination with physicians, with evening hours from 7pm to 11pm. Previous medical office experience is preferred.

This part-time on-site position offers opportunities for growth and education support. The ideal candidate will have a high school diploma or GED, strong Microsoft Office skills, and