Evening Patient Access Lead (PRN) – 3:00–11:30 PM

Med-Metrix; Arlington (VA); Híbrido; USD 25.000 - 33.000; A tiempo parcial

Descripción de la vacante

Med-Metrix in Arlington, VA is seeking a Senior Patient Access Representative for a PRN evening shift (3:00 PM – 11:30 PM) with weekend rotations. The role greets, schedules, registers patients and handles insurance verifications and pre-authorizations, ensuring accurate data entry and HIPAA compliance.

The ideal candidate will have a High School Diploma or equivalent and at least 1 year of healthcare office experience, with outstanding customer service, clear communication, and the ability to

Formación

• High School Diploma or equivalent required.
• 1 Year Office/Clerical experience in Healthcare field required.
• Exemplary customer service skills, including the ability to negotiate and problem-solve.
• Ability to communicate using clear and well organized oral and written techniques.
• Ability to work within deadlines with frequent interruptions.

Responsabilidades

• Answers and routes telephone calls and messages.
• Coordinates insurance verifications and pre-authorizations.
• Maintains medical records and prepares charts/paperwork.
• Works effectively with insurance companies to obtain/verify pre-certification/ authorization for services.
• Ability to understand/interpret documented clinical information and relay pertinent medical/clinical information to the insurance company.
• Faxes pre-certification request form to insurance company.
• Maintains files and security of confidential information utilizing host system to scan and input data as per established procedures.
• Verifies medical insurance information and documents in scheduling/registration modules.
• Accurately enters and updates patient data, and other general data, into the computer system.
• Patient intake; insurance verification, notification of copays/patient liability and confirmation of demographics.
• Maintain account work progress, including but not limited to updating authorization logs, account referral in EMR, authorization paperwork and issue reports.
• Demonstrates knowledge of varied managed care insurance and regulatory guidelines.
• Monitors waiting area and communicates with clinical staff of patient readiness.
• Provides assistance as needed to physicians, Department Managers, and clinical staff.
• Performs other duties as assigned.
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with HIPAA standards

Conocimientos

Customer service

Communication skills

Problem solving

Time management

Healthcare administration

Educación

High School Diploma or equivalent

Descripción del empleo

Med-Metrix in Arlington, VA is seeking a Senior Patient Access Representative for a PRN evening shift (3:00 PM – 11:30 PM) with weekend rotations. The role greets, schedules, registers patients and handles insurance verifications and pre-authorizations, ensuring accurate data entry and HIPAA compliance.

The ideal candidate will have a High School Diploma or equivalent and at least 1 year of healthcare office experience, with outstanding customer service, clear communication, and the ability to