Evening Patient Access Lead

Trinity Health MI; Brighton (MI); On-site; USD 60,000 - 75,000; Full time

Job summary

Trinity Health MI is seeking a Coordinator, PA & PreService to oversee patient access workflows during the evening shift (Mon-Fri 1pm-9:30pm) with on-call duties every other weekend. The role includes supervising staff, mentoring team members, and ensuring accurate registration and scheduling across departments.

The position emphasizes collaboration with leadership, process improvement, and compliance with healthcare regulations to enhance patient flow and service quality in a dynamic hospital

Qualifications

• High school graduate or equivalent is required.
• Minimum of three years experience with competency in patient access, pre-service or registration.
• Ability to obtain HFMA CRCR or NAHAM CHAA certification within one year of hire.

Responsibilities

• Coordinate operational, technical and clerical support to optimize patient access workflows.
• Plan and organize patient flow, prioritize registration and scheduling duties.
• Lead a small team; mentor colleagues and develop education for staff.
• Assist in policy creation and performance improvement initiatives related to patient access.
• Ensure compliance with applicable laws, privacy and safety standards in daily operations.

Skills

Patient Access

Pre-Service

Registration

Education

High school graduate or equivalent / GED

Job description

Trinity Health MI is seeking a Coordinator, PA & PreService to oversee patient access workflows during the evening shift (Mon-Fri 1pm-9:30pm) with on-call duties every other weekend. The role includes supervising staff, mentoring team members, and ensuring accurate registration and scheduling across departments.

The position emphasizes collaboration with leadership, process improvement, and compliance with healthcare regulations to enhance patient flow and service quality in a dynamic hospital