Evening Park Operations Lead: Climbing & Ice-Rink

ASM Global; Chicago (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401(k) Plan

Life Insurance

Disability insurance

Job summary

Legends Global's Maggie Daley Park in Chicago is seeking a Second Shift Operations Coordinator to oversee all second-shift operations, serve as MOD during evenings and weekends, and ensure safe, efficient daily park operations. You will directly manage the Rock-Climbing Wall and Ice-Skating Ribbon and supervise part-time staff.

You will coordinate with park stakeholders, conduct safety checks, train new hires, handle guest issues, and support seasonal transitions, staffing, and vendor

Qualifications

• 2-4 years of experience in operations, recreation, facility management, or similar field.
• Supervisory experience with part-time or seasonal staff.
• CPR/First Aid certification required or ability to obtain certification upon hire.
• Strong organizational, communication, and time-management skills.
• Ability to work weekends, holidays, and evenings.
• Ability to work flexible shifts.
• Familiarity with climbing wall safety and ice rink operations is a plus.
• Preferred to have Zamboni experience.

Responsibilities

• Assist Maggie Daley Park Manager with interviews, hiring and scheduling of seasonal staff.
• Work with park stakeholders to ensure smooth operations and strong communication.
• Train new hires on SOPs, safety protocols, and customer service expectations.
• Foster a positive, inclusive, collaborative work environment.
• Ensure staff adhere to uniform, attendance, and conduct standards.
• Conduct daily safety checks of climbing wall, harnesses, belay systems, ice rink surface, and playground areas.
• Ensure compliance with safety standards and incident response protocols.
• Monitor and document incident reports, equipment concerns, and preventative safety measures.
• Address hazards or equipment failures with park leadership.
• Support execution of emergency response procedures as needed.
• Ensure cleaning, security and operational standards are daily.
• Oversee staffing levels to optimize coverage, budget alignment, and guest experience.
• Serve as on-site leadership representative during operating hours.
• Resolve guest complaints or conflicts promptly and professionally.

Skills

CPR/First Aid

Organizational skills

Communication

Time management

Weekend/evening availability

Tools

Zamboni experience

Job description

Legends Global's Maggie Daley Park in Chicago is seeking a Second Shift Operations Coordinator to oversee all second-shift operations, serve as MOD during evenings and weekends, and ensure safe, efficient daily park operations. You will directly manage the Rock-Climbing Wall and Ice-Skating Ribbon and supervise part-time staff.

You will coordinate with park stakeholders, conduct safety checks, train new hires, handle guest issues, and support seasonal transitions, staffing, and vendor