Evening Operations Leader – Dual-Branded Hotel & Bar

TownePlace Suites/Fairfield Inn - Sikeston, MO

Sikeston (MO)

On-site

USD 58,000 - 65,000

Full time

10 days ago

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Benefits offered by this job

PTO
Paid holidays
Health insurance options

Job summary

TownePlace Suites/Fairfield Inn - Sikeston, MO is seeking an Evening Operations Manager to lead hotel and onsite restaurant/bar operations during the evening shift. You will supervise the front desk, restaurant staff, and guest services, ensuring a seamless guest experience and brand standards.

The role reports to the General Manager and requires evening hours (roughly 3:00 p.m. – 11:00 p.m.) with weekend and holiday availability. Competitive pay, PTO, holidays, and benefits are offered.

Qualifications

  • 2+ years of supervisory or management experience in hospitality, food & beverage, or similar service industry roles.
  • Strong leadership skills and the ability to think quickly and calmly in dynamic situations.
  • Clear and effective written and verbal communication.
  • Comfort with basic administrative tasks such as shift reporting, scheduling notes, and nightly audits.

Responsibilities

  • Act as the property’s manager-on-duty during evening hours, ensuring guest satisfaction and operational excellence across hotel and restaurant functions.
  • Supervise evening hotel operations, including the front desk, housekeeping coordination, and guest services.
  • Support restaurant/bar staff during peak evening hours to ensure high-quality service and adherence to brand standards.
  • Handle guest concerns with professionalism and resolve issues promptly.
  • Assist with evening cash handling, reconciliation, and reporting procedures.
  • Monitor safety, cleanliness, and service quality across all guest-facing areas.
  • Provide coaching, leadership, and support to evening team members.
  • Communicate clearly with day leadership teams to ensure consistent service and goal alignment.

Skills

Leadership
Communication
Shift management
Guest service

Job description

TownePlace Suites/Fairfield Inn - Sikeston, MO is seeking an Evening Operations Manager to lead hotel and onsite restaurant/bar operations during the evening shift. You will supervise the front desk, restaurant staff, and guest services, ensuring a seamless guest experience and brand standards.

The role reports to the General Manager and requires evening hours (roughly 3:00 p.m. – 11:00 p.m.) with weekend and holiday availability. Competitive pay, PTO, holidays, and benefits are offered.

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