Evening/Night Unit Support Coordinator - Admin & Guest Care

Tower Health; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous time off

Tuition assistance

Tower Advance Pay

Employee Assistance Program

Retirement Savings Program

Life Insurance

Job summary

St. Christopher’s Hospital for Children, a Tower Health partner, seeks a Unit Support Coordinator to assist nursing staff and manage clerical tasks in the pediatric unit in Philadelphia.

Responsibilities include patient records, phone support, supply coordination, Kronos timekeeping, and welcoming new patients and families. The role requires strong communication, organization, multitasking, and teamwork, with evening/night shifts Mon–Fri.

Qualifications

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
• Completes and maintains all competencies and trainings as required for role
• Schedule: Evening/Night shift. Mon - Fri 9p - 3:30a.

Responsibilities

• Assemble patient records and maintain documentation
• Answer phones and patient calls; coordinate with nursing staff
• Order and ensure delivery of supplies; manage timekeeping via Kronos
• Welcome new patients and families; orient to patient/family areas of the unit
• Answer call lights and provide support as needed
• Disseminate pertinent information to staff; assist unit leaders as requested

Skills

Collaborative Skills

Customer Service Skills

Detail Oriented

Excellent Communications Skills

Excellent Interpersonal Skills

Good Reasoning Skills

Listening Skills

Microsoft Office Applications

Multitasking

Organizational Skills

Problem Solving Skills

Strong Team Player

Education

High School Diploma OR GED

Tools

Microsoft Office

Job description

St. Christopher’s Hospital for Children, a Tower Health partner, seeks a Unit Support Coordinator to assist nursing staff and manage clerical tasks in the pediatric unit in Philadelphia.

Responsibilities include patient records, phone support, supply coordination, Kronos timekeeping, and welcoming new patients and families. The role requires strong communication, organization, multitasking, and teamwork, with evening/night shifts Mon–Fri.