Unit Support Coordinator

Tower Health; Reading (Berks County); On-site; USD 36,000 - 48,000; Full time

Job summary

Tower Health in Reading, PA seeks a Unit Support Coordinator to assist the nursing team. You will perform clerical duties, help manage patient records, coordinate supplies, and greet patients and families on the unit, under the supervision of a professional nurse.

This role emphasizes accurate timekeeping with Kronos, unit communications, and supporting leaders by sharing important information with staff. Healthcare experience is preferred but not required.

Qualifications

• Completes and maintains required competencies and trainings.
• High School Diploma or GED, or relevant experience.
• Healthcare experience preferred.

Responsibilities

• Performs designated duties under the supervision of a professional nurse.
• Handles clerical and administrative tasks for the nursing unit.
• Orders and ensures delivery of supplies.
• Timekeeping using Kronos.
• Welcomes new patients and families to the unit.
• Provides orientation to patient/family areas of the unit.
• Assists unit leaders in disseminating information to staff.

Skills

Clerical tasks

Administrative tasks

Timekeeping Kronos

Patient/Family service

Education

High School Diploma / GED

Job description

Job Summary

The unit support coordinator provides guests information, as well as supports the efforts of the unit staff in the following ways:

• performs designated duties under the supervision of a professional nurse
• Handles clerical and specific administrative tasks for the nursing unit, including assembling patient records, answering phones and answering patient calls
• Ordering and ensuring delivery of supplies
• Timekeeping via Kronos
• Welcoming new patients and families to the unit
• Orientation to patient / family areas of the unit
• Additionally, the unit support coordinator can assist the unit leaders in disseminating pertinent information to the staff.

Qualifications

Education Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Healthcare experience preferred

Overview

Tower Health is a regional healthcare system serving communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.