Health Unit Coordinator

UPMC; Pittsburgh (Allegheny County); On-site; USD 36,000 - 60,000; Full time

Job summary

UPMC Children's Hospital of Pittsburgh is hiring a Full-Time Health Unit Coordinator to support our Operating Room team. The role focuses on patient flow, communication, and front-desk operations in a fast-paced surgical environment.

Evening/night shifts with flexible start/end times, primarily supporting evening and overnight OR operations. This position emphasizes organization, teamwork, and adherence to HIPAA and safety policies.

Qualifications

• Organized with strong communication skills.
• Experience supporting operating room teams and patient flow.
• Commitment to HIPAA and safety policies.
• Ability to coordinate scheduling and documentation.

Responsibilities

• Maintains par levels for supplies, forms, and downtime folders and ensures stock in family lounge.
• Reconciles charges and completes unit audits as directed.
• Monitors noise levels; enforces quiet time and adheres to patient care policies.
• Answers phones, pages, faxes, and distributes mail to ensure timely communication.
• Greets and assists visitors, physicians, and staff professionally.
• Uses hospital systems (eRecord, MARS, Medipac, Bedboard, Teletracking) and updates Bedboard.
• Enters physician orders accurately and maintains patient charts per policy.
• Coordinates unit activities including test scheduling, transport, and reports.
• Maintains office equipment and reports Bedboard discrepancies.
• Demonstrates teamwork, professionalism, and clear communication.
• Supports departmental improvements and participates in reviews and projects.

Job description

Join UPMC Children's Hospital of Pittsburgh as a Full-Time Health Unit Coordinator supporting our dynamic Operating Room team. This role offers the opportunity to work in a fast-paced, highly collaborative surgical environment where you will play a critical role in patient flow, communication, and daily OR coordination. As a key point of contact, you will partner closely with surgical staff while supporting patients and families, ensuring seamless front desk operations and efficient case progression. If you are organized, a strong communicator, and thrive in a high-energy clinical setting, this is an excellent opportunity to grow within a team that directly impacts patient care and outcomes.

Evening/night shift position with flexible start/end times; primarily supporting evening and overnight OR operations.

Responsibilities

• Maintains par levels for supplies, forms, and downtime folders; rounds family lounge to ensure cleanliness and proper stocking.
• Reconciles charges (e.g., custom braces, CRRT) and completes unit audits as directed.
• Monitors noise levels, initiates quiet time, and adheres to patient care policies, HIPAA, and safety protocols.
• Ensures timely, accurate communication by answering phones, paging, faxing, and distributing mail.
• Greets and assists visitors, physicians, and staff professionally.
• Utilizes hospital systems (eRecord, MARS, Medipac, Bedboard, Teletracking); updates Bedboard and communicates changes.
• Enters and communicates physician orders accurately; maintains patient charts and identification materials per policy.
• Coordinates unit activities including test/procedure scheduling, transport, errands, logs, and reports.
• Maintains office equipment; submits and follows up on repair requests; reports Bedboard discrepancies.
• Demonstrates effective communication, professionalism, and teamwork.
• Supports departmental improvements, takes ownership of assignments, and continuously develops skills.
• Serves as a resource/preceptor; seeks support for complex tasks; participates in reviews, projects, and committees.