Unit Support Coordinator - NICU

Tower Health; Philadelphia (Philadelphia County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Generous time off

Tuition assistance

Tower Advance Pay

Employee Assistance Program

Retirement Savings Program

Life Insurance

Job summary

St. Christopher’s Hospital for Children, a Tower Health partner, seeks a Unit Support Coordinator to assist nursing staff and manage clerical tasks in the pediatric unit in Philadelphia.

Responsibilities include patient records, phone support, supply coordination, Kronos timekeeping, and welcoming new patients and families. The role requires strong communication, organization, multitasking, and teamwork, with evening/night shifts Mon–Fri.

Qualifications

• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
• Completes and maintains all competencies and trainings as required for role
• Schedule: Evening/Night shift. Mon - Fri 9p - 3:30a.

Responsibilities

• Assemble patient records and maintain documentation
• Answer phones and patient calls; coordinate with nursing staff
• Order and ensure delivery of supplies; manage timekeeping via Kronos
• Welcome new patients and families; orient to patient/family areas of the unit
• Answer call lights and provide support as needed
• Disseminate pertinent information to staff; assist unit leaders as requested

Skills

Collaborative Skills

Customer Service Skills

Detail Oriented

Excellent Communications Skills

Excellent Interpersonal Skills

Good Reasoning Skills

Listening Skills

Microsoft Office Applications

Multitasking

Organizational Skills

Problem Solving Skills

Strong Team Player

Education

High School Diploma OR GED

Tools

Microsoft Office

Job description

Job Summary

St. Christopher's Hospital for Children

The Unit Support Coordinator provides guests information, as well as, supports the efforts of the unit staff. The unit support coordinator performs designated duties under the supervision of a professional nurse in addition to handling clerical and specific administrative tasks for the nursing unit. This includes assembling patient records, answering phones and patient calls. Other duties include ordering and ensuring delivery of supplies, timekeeping via Kronos, welcome of new patients and families to the unit, orientation to patient / family areas of the unit, answering call lights, and other related functions as needed. Additionally, the unit support coordinator can assist the unit leaders in disseminating pertinent information to the staff.

Benefits

• Generous time off, tuition assistance, and comprehensive benefits
• Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
• Employee Assistance Program, Retirement Savings Program, Life Insurance, and more!

#STC

Qualifications

Schedule: Evening/Night shift. Mon - Fri 9p - 3:30a.

Education Requirements

• Completes and maintains all competencies and trainings as required for role.
• High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education

Experience

• Relevant Experience

Required Skills

• Collaborative Skills
• Customer Service Skills
• Detail Oriented
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Good Reasoning Skills
• Listening Skills
• Microsoft Office Applications
• Multitasking
• Organizational Skills
• Problem Solving Skills
• Strong Team Player

Overview

About St. Christopher's Hospital for Children

St. Christopher’s Hospital for Children, a partnership between Tower Health and Drexel University, is a 188-bed facility that provides exceptional care to children throughout the Greater Philadelphia area and surrounding counties.

St. Christopher’s is a Magnet® designated hospital and was recognized as a Women’s Choice Award Best Children’s Hospital.

In addition to its main location in Philadelphia, the hospital has a growing network of primary and specialty care locations throughout the Philadelphia suburbs and New Jersey so your child's health conditions can be treated close to home. Discover why our hospital is a great place to work—take a virtual tour of our facility here: St. Chris Hospital Tour

About the Organization

Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.