Patient Experience & Unit Support Coordinator

Tower Health; Reading (Berks County); On-site; USD 36,000 - 48,000; Full time

Job summary

Tower Health in Reading, PA seeks a Unit Support Coordinator to assist the nursing team. You will perform clerical duties, help manage patient records, coordinate supplies, and greet patients and families on the unit, under the supervision of a professional nurse.

This role emphasizes accurate timekeeping with Kronos, unit communications, and supporting leaders by sharing important information with staff. Healthcare experience is preferred but not required.

Qualifications

• Completes and maintains required competencies and trainings.
• High School Diploma or GED, or relevant experience.
• Healthcare experience preferred.

Responsibilities

• Performs designated duties under the supervision of a professional nurse.
• Handles clerical and administrative tasks for the nursing unit.
• Orders and ensures delivery of supplies.
• Timekeeping using Kronos.
• Welcomes new patients and families to the unit.
• Provides orientation to patient/family areas of the unit.
• Assists unit leaders in disseminating information to staff.

Skills

Clerical tasks

Administrative tasks

Timekeeping Kronos

Patient/Family service

Education

High School Diploma / GED

Job description

Tower Health in Reading, PA seeks a Unit Support Coordinator to assist the nursing team. You will perform clerical duties, help manage patient records, coordinate supplies, and greet patients and families on the unit, under the supervision of a professional nurse.

This role emphasizes accurate timekeeping with Kronos, unit communications, and supporting leaders by sharing important information with staff. Healthcare experience is preferred but not required.