Evening & Night Retail Team Member

Michaels Stores; Pooler (GA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels in Pooler, GA is seeking a store team member to deliver friendly customer service, assist shoppers, and ensure a fast, accurate checkout. You will participate in truck unloading, stocking, and maintaining planograms to uphold our brand promises.

Retail or guest service experience is preferred. You will engage customers, promote rewards, follow SOPs, and work a climate-controlled public retail environment with varied shifts including nights and weekends.

Qualifications

• Retail or customer service experience preferred.
• Able to stand for long periods and move around the store.
• Able to bend, lift, carry, reach, and stretch.
• Follow SOPs and safety guidelines to maintain store standards.
• Interact respectfully with customers and team members.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast checkout experience and accurate cash handling.
• Engage customers on rewards programs and enroll them.
• Educate customers on VOC surveys and collect feedback.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planograms (POGs).
• Maintain in-stock status and merchandise recovery processes.
• Support shrink and safety programs and follow company policies.
• Cross-train in Custom Framing selling and production.

Skills

Customer service

Cash handling

Product knowledge

Communication

Tools

POS system

Job description

Michaels in Pooler, GA is seeking a store team member to deliver friendly customer service, assist shoppers, and ensure a fast, accurate checkout. You will participate in truck unloading, stocking, and maintaining planograms to uphold our brand promises.

Retail or guest service experience is preferred. You will engage customers, promote rewards, follow SOPs, and work a climate-controlled public retail environment with varied shifts including nights and weekends.