Evening/Night On-Call Concierge – Front Desk

American Cancer Society; Jacksonville (FL); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Paid time off policy

Medical benefits

Dental benefits

Retirement benefits

Wellness programs

Professional development programs

Job summary

The American Cancer Society is seeking an on-call Concierge to be the first point of contact for guests at our Jacksonville facility. You will manage front desk operations, assist with check-in/out, respond to inquiries, and coordinate transportation and security to ensure a welcoming environment.

The role requires flexibility to work evenings, overnights, weekends, and holidays as needed. A High School Diploma and customer service experience are preferred, with proficiency in MS Office and

Qualifications

• High School Diploma or Equivalent.
• Additional education or training in hospitality management or customer service is a plus.
• Previous experience in hospitality, guest services, or a related field is preferred.
• Minimum 1 year of Customer Service Experience.

Responsibilities

• Greet guests and manage check-in and check-out procedures (30%).
• Provide information about lodge amenities and community resources (20%).
• Coordinate transportation & EMPOWER Program services and schedules (15%).
• Respond to guest requests, concerns, and emergencies (15%).
• Maintain organized front desk area and accurate guest records (10%).
• Monitor lobby security and implement safety protocols (10%).

Skills

Communication

Interpersonal skills

Multitasking

Customer service

Flexibility

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

Multi-line phone systems

Job description

The American Cancer Society is seeking an on-call Concierge to be the first point of contact for guests at our Jacksonville facility. You will manage front desk operations, assist with check-in/out, respond to inquiries, and coordinate transportation and security to ensure a welcoming environment.

The role requires flexibility to work evenings, overnights, weekends, and holidays as needed. A High School Diploma and customer service experience are preferred, with proficiency in MS Office and