Evening Member Service Specialist | Growth & Benefits

Planet Fitness; Baltimore (MD); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Growth opportunities

Paid time off (PTO)

401K retirement plan with employer 4%匹

Health insurance options (medical, Rx,

Life Insurance & Short-Term Disability

Employee Assistance Program

Free Planet Fitness Black Card

Job summary

Planet Fitness in Baltimore is seeking a Customer Service Representative to greet members, sign up new members, and assist with daily club operations. The position offers a starting wage of $15 per hour with scheduled increases at 180 days, 1 year, and every 6 months thereafter based on anniversary date.

Responsibilities include answering phones, logging amenities, handling POS purchases, promoting PE@PF classes, and maintaining a clean, safe club environment.

Qualifications

• Customer service experience
• High school diploma or GED preferred
• Must be 18 years of age or older
• Basic computer proficiency

Responsibilities

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment

Skills

Customer service

Communication

Computer literacy

Education

High school diploma or GED

Tools

POS system

Job description

Planet Fitness in Baltimore is seeking a Customer Service Representative to greet members, sign up new members, and assist with daily club operations. The position offers a starting wage of $15 per hour with scheduled increases at 180 days, 1 year, and every 6 months thereafter based on anniversary date.

Responsibilities include answering phones, logging amenities, handling POS purchases, promoting PE@PF classes, and maintaining a clean, safe club environment.