Evening Medical Front Desk Specialist Patient Services

Lumexa Imaging, Inc.; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life/Pharmacy

401(k)

Paid vacation time

PTO accrual from day 1

Colleague referral bonus

Job summary

American Health Imaging in Tallahassee, FL seeks an entry-level Patient Service Representative focused on exceptional customer service in a medical office setting. The role involves scheduling diagnostic exams, assisting with authorizations and verifications, and handling front-desk duties with a patient-centered approach.

The position requires 1–4 years in a medical office or hospital, comfort with high patient volumes, and basic medical terminology knowledge.

Qualifications

• 1-4 years experience in a medical office setting or hospital.
• Experience with authorizations and insurance verification preferred.
• Ability to handle heavy patient volume.
• Medical terminology knowledge required or beneficial.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorization and verifications.
• Check in/out patients.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Verify insurance details.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer service

Multi-tasking

Computer skills

Medical terminology

Job description

American Health Imaging in Tallahassee, FL seeks an entry-level Patient Service Representative focused on exceptional customer service in a medical office setting. The role involves scheduling diagnostic exams, assisting with authorizations and verifications, and handling front-desk duties with a patient-centered approach.

The position requires 1–4 years in a medical office or hospital, comfort with high patient volumes, and basic medical terminology knowledge.