Patient Service Representative

Lumexa Imaging, Inc.; Tallahassee (FL); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision/Life/Pharmacy

401(k)

Paid vacation time

PTO accrual from day 1

Colleague referral bonus

Descrizione del lavoro

American Health Imaging in Tallahassee, FL seeks an entry-level Patient Service Representative focused on exceptional customer service in a medical office setting. The role involves scheduling diagnostic exams, assisting with authorizations and verifications, and handling front-desk duties with a patient-centered approach.

The position requires 1–4 years in a medical office or hospital, comfort with high patient volumes, and basic medical terminology knowledge.

Competenze

• 1-4 years experience in a medical office setting or hospital.
• Experience with authorizations and insurance verification preferred.
• Ability to handle heavy patient volume.
• Medical terminology knowledge required or beneficial.

Mansioni

• Schedule patients for diagnostic exams and procedures.
• Assist with authorization and verifications.
• Check in/out patients.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Verify insurance details.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Conoscenze

Customer service

Multi-tasking

Computer skills

Medical terminology

Descrizione del lavoro

American Health Imaging has an entry-level Patient Service Representatives for Tallahassee, FL. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Schedule: Monday - Friday 2:00 pm and 10:00 pm (shift differential applies to hours worked after 6 pm on weekdays and any hours worked on the weekend)

Duties & Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Benefits

(Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed below)

• Monthly Bonus Opportunity
• Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date
• 401(k)
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program