Evening Logistics Dispatcher

KAG SERVICES INC; Springfield (MO); On-site; USD 42,000 - 58,000; Full time

Job summary

KAG SERVICES INC in Springfield, MO seeks a Dispatch Coordinator to execute a daily plan for movement of all freight within an assigned area. You will manage the daily delivery schedule for drivers and plan deliveries to inventory-managed outlets.

The role requires strong communication, conflict resolution, and frontline customer service for existing accounts, with on-call duties as needed and responsiveness to orders, inventory updates, and team communications.

Qualifications

• High school diploma or equivalent.
• Excellent conflict resolution and communication skills.

Responsibilities

• Assess customer needs and timing of deliveries.
• Manage daily delivery schedule for drivers.
• Plan deliveries to inventory-managed retail gas outlets.
• Receive orders from suppliers, gas station dealers, and renewable fuels distributors.
• Provide frontline customer service for existing accounts.
• Answer all incoming phone calls promptly and courteously.
• Monitor email for incoming orders, inventory updates, and team communications.
• Monitor web portals for station inventories.
• Solicit freight from customers.
• Create loads in dispatch system.
• Divide dispatch responsibilities with other team members.
• Enter incidents into KITS (incident reporting system).
• On-call duties as needed.

Skills

Conflict resolution

Communication skills

Education

High school diploma

Job description

KAG SERVICES INC in Springfield, MO seeks a Dispatch Coordinator to execute a daily plan for movement of all freight within an assigned area. You will manage the daily delivery schedule for drivers and plan deliveries to inventory-managed outlets.

The role requires strong communication, conflict resolution, and frontline customer service for existing accounts, with on-call duties as needed and responsiveness to orders, inventory updates, and team communications.