Evening Lead Service Valet — Route & Quality Coach

Valet Living; Charleston (SC); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

DailyPay

Mileage reimbursement

Job summary

Valet Living is hiring a Lead Service Valet in the Charleston area to deliver high-quality trash collection at apartment communities. Reporting to the Operations Manager, this hands-on role supports service coverage, quality control, and team development, and serves as a steppingstone to the Area Leader position.

When Area Leaders are off duty, you’ll lead the team, manage service routes, and address field issues.

Qualifications

• Customer-first mindset with a strong work ethic.
• Team leadership potential and the drive to grow into a management role.
• Strong problem-solving, organization, and communication skills.
• Ability to work independently and adapt to fast-changing environments.
• Comfortable using company tools and mobile apps.

Responsibilities

• Cover Area Leader duties during absences and manage assigned service areas.
• Train and support Service Valets; complete handoffs and onboarding as needed.
• Conduct audits to assess service quality, safety, and operational efficiency.
• Fill in on trash collection routes when needed due to absences or high volume.
• Respond to service issues quickly and upscale complex problems.
• Identify trends, prevent recurring issues, and recommend process improvements.
• Provide support across multiple districts as business needs change.
• Help with container delivery, new client launches, and community events.
• Maintain positive relationships with peers, leadership, and client contacts.
• Report safety hazards, equipment issues, and personnel concerns.

Skills

Customer focus

Team leadership

Problem solving

Organization

Communication

Independent work

Tech familiarity

Tools

Mobile apps

Job description

Valet Living is hiring a Lead Service Valet in the Charleston area to deliver high-quality trash collection at apartment communities. Reporting to the Operations Manager, this hands-on role supports service coverage, quality control, and team development, and serves as a steppingstone to the Area Leader position.

When Area Leaders are off duty, you’ll lead the team, manage service routes, and address field issues.