Evening Service Lead — Valet Trash & Route Leader

Valet Living; Pittsburgh (Allegheny County); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

DailyPay

Mileage reimbursement

Job summary

Valet Living is seeking a Lead Service Valet to lead field operations at apartment communities. You will cover Area Leader duties, manage routes, and train Service Valets, ensuring safe, efficient service and strong client relations.

You'll audit service quality, guide onboarding, handle escalations, and support multiple districts as needed. This outdoor, evening-shift role offers growth into management and a path to leadership within Valet Living.

Qualifications

• Must be 18+ and authorized to work in the U.S.
• Valid driver’s license and insured vehicle.
• Experience in logistics, valet trash, or field services preferred.

Responsibilities

• Cover Area Leader duties during absences and manage assigned service areas.
• Train and support Service Valets; complete handoffs and onboarding as needed.
• Conduct audits to assess service quality, safety, and operational efficiency.
• Fill in on trash collection routes when needed due to absences or high volume.
• Respond to service issues quickly and escalate complex problems.
• Identify trends, prevent recurring issues, and recommend process improvements.
• Provide support across multiple districts as business needs change.
• Help with container delivery, new client launches, and community events.
• Maintain positive relationships with peers, leadership, and client contacts.
• Report safety hazards, equipment issues, and personnel concerns.

Skills

Team leadership

Problem solving

Communication skills

Independent work

Adaptability

Customer focus

Job description

Valet Living is seeking a Lead Service Valet to lead field operations at apartment communities. You will cover Area Leader duties, manage routes, and train Service Valets, ensuring safe, efficient service and strong client relations.

You'll audit service quality, guide onboarding, handle escalations, and support multiple districts as needed. This outdoor, evening-shift role offers growth into management and a path to leadership within Valet Living.