Evening Key Holder: Retail Guest Service Lead

Event Network, Inc.; Scottsdale (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Event Network, Inc. is seeking a Key Holder in Scottsdale to support management, deliver exceptional guest service, and handle evening shifts. You will greet guests, assist with sales, restock merchandise, and complete store procedures while adhering to security and policy standards.

The role requires a 21+ liquor sales qualification, flexible availability including weekends and holidays, and a focus on maintaining store appearance and accuracy in transactions.

Qualifications

• Experience as a keyholder or supervisor in a retail environment.
• Merchandising experience organizing and presenting products that are visually appealing.
• Friendly, outgoing personality with a service mindset.
• Must be 21 for Liquor sales
• Position requires flexible availability, including weekends, holidays, morning and evening shifts.

Responsibilities

• Greet store guests and offer assistance to provide quality guest service.
• Suggestively sell to increase sales and engage guests in conversation.
• Know current promotions, targets, KPI goals and products.
• Maintain presentation standards and restock merchandise.
• Process all transactions accurately in the cash register system.
• Complete store paperwork, cycle counts, and opening/closing procedures.
• Recognize security risks and protect store assets.
• Follow state and federal laws and company policies.
• Work as a team to achieve store goals and a positive environment.

Skills

Keyholder experience

Retail supervision

Merchandising

Service mindset

Liquor 21+

Job description

Event Network, Inc. is seeking a Key Holder in Scottsdale to support management, deliver exceptional guest service, and handle evening shifts. You will greet guests, assist with sales, restock merchandise, and complete store procedures while adhering to security and policy standards.

The role requires a 21+ liquor sales qualification, flexible availability including weekends and holidays, and a focus on maintaining store appearance and accuracy in transactions.