Part-Time Retail Lead: Guest Experience & Operations

Event Network, Inc.; Scottsdale (AZ); On-site; USD 19,000 - 28,000; Part time

Job summary

The Phoenician Resort in Scottsdale, AZ is seeking a Part-Time Key Holder to support daily store operations and deliver exceptional guest service. This role emphasizes merchandising and proactive guest engagement in a dynamic resort retail setting.

Join Event Network, Inc. to help create memorable guest experiences through friendly interactions, flexible scheduling, and a strong service mindset, with shifts including mornings, evenings, weekends, and holidays.

Qualifications

• Retail experience as a keyholder or in a supervisory role.
• Strong merchandising and product display abilities.
• Friendly, outgoing personality with guest focus.
• Flexible schedule including weekends, evenings and holidays.
• Comfortable interacting with guests of all ages.
• Must be 21+ for Liquor sales.
• Availability for mornings and evenings.

Responsibilities

• Lead by example and deliver top-notch guest service to ensure a premier shopping experience.
• Engage with guests in a lively, welcoming manner to make shopping moments memorable.
• Support store operations including cash handling and inventory management.

Skills

Guest service

Retail supervision

Merchandising

Job description

The Role:

As a Key Holder, you’ll be an integral part of our store’s day-to-day operations, working alongside the management team to create memorable moments for our guests. This role is perfect for someone who thrives on delivering exceptional service in a fun, dynamic environment.

What You’ll Do:

• Lead by example and provide top-notch guest service to ensure every visitor has the best shopping experience possible.
• Engage with guests in a lively, welcoming, and entertaining manner, turning ordinary shopping trips into exciting adventures.
• Support store operations, from handling cash to managing inventory, and keep things running smoothly for your fellow team members.

What We’re Looking For:

• Retail rockstar with prior experience as a keyholder or in a supervisory role.
• Merchandising maven with a flair for organizing and presenting products that catch guests' attention.
• A friendly, outgoing personality that naturally draws people in.
• Comfortable with a flexible schedule – weekends, evenings, and holidays are part of the fun!
• Someone who loves to interact with guests of all ages and is proactive in showcasing our amazing products.
• Must be 21 for Liquor sales
• Position requires flexible availability, including morning and evening shifts
• Must be able to work weekends and holidays.
• open availability a plus. nights and weekend availability

Physical Demands:

• Frequent standing, walking, and occasional reaching, climbing, kneeling, or crouching.
• Must be able to lift and move up to 40 pounds regularly.