Evening IT Integration Supervisor

Zones, LLC; Carol Stream, Northern (IL, KY); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Paid time off

Job summary

Zones, LLC is seeking an Integration Supervisor to oversee the Integration Department during the second shift (2:30 pm – 11:30 pm). You will supervise a team of 5–10 technicians, coordinate with Sales and Engineering, and help develop and maintain integration procedures for Zones customers.

The role emphasizes maintaining accurate production schedules, meeting customer SLAs, supporting ongoing certifications, and recommending equipment upgrades as needed.

Qualifications

• CompTIA A+ Certification required.
• CompTIA Server+ or equivalent desirable.
• Experience managing a team of 5-10 technicians.
• Strong analytical and problem-solving skills.
• High level of accuracy and attention to detail.
• Ability to prioritize technical tasks based on customer requirements.
• Ability to work under strict time constraints.
• Experience with customer interaction and satisfaction.
• Knowledge of PC operating systems, software, hardware, and peripherals.
• Solid understanding of major Windows Operating Systems.
• Proficient in MS Office.

Responsibilities

• Oversee Integration Department during second shift.
• Schedule production with Sales and Engineering input.
• Coordinate with stakeholders to set ETAs and production schedules.
• Ensure production schedules align with delivery methods and SLAs.
• Maintain current industry certifications and pursue new ones as needed.
• Assess and upgrade lab equipment as required.

Skills

CompTIA A+ Certification

CompTIA Server+ or equivalent

Team management

Analytical skills

Attention to detail

Time management

Customer interaction

Windows OS

Networking knowledge

Tools

MS Office

Job description

Zones, LLC is seeking an Integration Supervisor to oversee the Integration Department during the second shift (2:30 pm – 11:30 pm). You will supervise a team of 5–10 technicians, coordinate with Sales and Engineering, and help develop and maintain integration procedures for Zones customers.

The role emphasizes maintaining accurate production schedules, meeting customer SLAs, supporting ongoing certifications, and recommending equipment upgrades as needed.