Night-Shift IT Deployment & Projects Coordinator

Zones IT Solutions; United States; Remote; USD 42,000 - 63,000; Full time

Benefits offered by this job

Life insurance

Optional health insurance

EOBI

Pension scheme

Complimentary meals

In-house gym

Job summary

Zones is a Global IT solution provider seeking a Project Coordinator to deliver high-quality customer service and manage deployment schedules for top-tier clients. You will coordinate with internal teams, monitor order processing, and ensure accurate shipment status while maintaining strong teamwork and process discipline.

The role requires a Bachelor's degree in IT/Business Administration, excellent communication, and the ability to navigate ambiguous requests and tight deadlines.

Qualifications

• Bachelor's degree in IT/Business Administration or related field.
• Strong customer service and written/verbal communication skills.
• Ability to maneuver in ambiguous situations and meet tight deadlines.
• Demonstrated organizational capabilities and process discipline.

Responsibilities

• Coordinate deployment processes and schedules.
• Collaborate with multiple internal teams via various tools (CRM, FTM, CIM, AX, Kinaxis, ServiceNow).
• Understand order processing with attention to detail including quality checking and shipment status monitoring.
• Work effectively in a team environment.
• Develop understanding of inventory management principles and best practices.
• Manage project tools such as Client dashboards, Smartsheets and MS Excel; update as needed.
• Drive deployment requirements through demand planning tools (Kinaxis) including order and schedule changes.
• Project management experience is a plus.

Skills

Customer service

Organization

Ambiguity management

Communication

Deadline-driven

Analytical

Team player

Independent worker

Education

Bachelor's degree in IT/Business Administration

Job description

Zones is a Global IT solution provider seeking a Project Coordinator to deliver high-quality customer service and manage deployment schedules for top-tier clients. You will coordinate with internal teams, monitor order processing, and ensure accurate shipment status while maintaining strong teamwork and process discipline.

The role requires a Bachelor's degree in IT/Business Administration, excellent communication, and the ability to navigate ambiguous requests and tight deadlines.