Evening Hospital Switchboard Operator

Three-Crosses-Regional-Hospital; Las Cruces (NM); On-site; USD 30,000 - 36,000; Full time

Job summary

Three Crosses Regional Hospital in Las Cruces, NM seeks a dedicated PBX Operator for a full-time, Monday through Friday 3:00pm to 11:30pm shift. You will manage telephone switchboards, connect calls, and provide information to staff and callers, contributing to a patient-centered environment.

This role requires a high school diploma or GED and knowledge of switchboards and phone systems. The hospital values professionalism, integrity, and clear communication in delivering urgent and routine

Qualifications

• High school diploma or GED.
• Knowledge of switchboards and phone systems.

Responsibilities

• Operate telephone switchboards and consoles to connect, hold, transfer and disconnect telephone calls.
• Determine the nature of inquiries and provide general information.
• Handle problem situations in a professional manner and adequately communicates pertinent information so an overall work environment is created that lends itself to the best interest of the Hospital department personnel.
• Provide external connections for staff and answer internal queries directed to the switchboard.
• Provide connections to the police, ambulance, or fire department when emergencies are reported.

Skills

Switchboard knowledge

Phone system knowledge

Education

High school diploma or GED

Job description

Three Crosses Regional Hospital in Las Cruces, NM seeks a dedicated PBX Operator for a full-time, Monday through Friday 3:00pm to 11:30pm shift. You will manage telephone switchboards, connect calls, and provide information to staff and callers, contributing to a patient-centered environment.

This role requires a high school diploma or GED and knowledge of switchboards and phone systems. The hospital values professionalism, integrity, and clear communication in delivering urgent and routine