Clinic PBX & Communications Specialist

Three Crosses Regional; Las Cruces, Northern (NM, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Three Crosses Regional Hospital is seeking a Clinic PBX Operator for the TCRH Family Clinic 241 in Las Cruces, NM. You will answer and route calls, maintain the clinic paging system, update directories, and provide general administrative support to ensure smooth communication among patients, staff and partners.

Required: high school diploma or equivalent; preferred: 1 year of customer service experience in a hospital or healthcare setting.

Qualifications

• Required: High school diploma or equivalent; a combination of education and experience may be considered.
• Preferred: One (1) year of customer service experience, preferably in a hospital or healthcare setting.

Responsibilities

• Answer and route calls promptly and professionally, identifying self, department, and facility as appropriate.
• Provide accurate information and transfer calls to the correct department or individual.
• Follow established protocols when contacting emergency services (police, ambulance, fire).
• Maintain updated directory information and assist in communication during outages or emergencies.
• Support administrative duties such as copying, faxing, and scanning documents into patient records.
• Collaborate with front desk and clinical staff to ensure efficient workflow and communication.
• Demonstrate accountability, adaptability, and professionalism in all interactions.
• Perform other duties as assigned.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Three Crosses Regional Hospital is seeking a Clinic PBX Operator for the TCRH Family Clinic 241 in Las Cruces, NM. You will answer and route calls, maintain the clinic paging system, update directories, and provide general administrative support to ensure smooth communication among patients, staff and partners.

Required: high school diploma or equivalent; preferred: 1 year of customer service experience in a hospital or healthcare setting.