Evening PBX Operator — Hospital Communications

Three Crosses Regional; Las Cruces (NM); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Three Crosses Regional Hospital is seeking a PBX Operator for a full-time, Mon-Fri 3pm to 11:30pm shift in Las Cruces, NM. This role involves operating telephone switchboards, connecting, holding, transferring calls, and providing information to staff and visitors.

The ideal candidate has a high school diploma or GED and knowledge of phone systems. Join a patient-centered culture committed to excellence and safety for patients and staff.

Qualifications

• High school diploma or GED required.
• Knowledge of switchboards and phone systems.

Responsibilities

• Operate telephone switchboards and consoles to connect, hold, transfer and disconnect telephone calls.
• Determine the nature of inquiries and provide general information.
• Handle problem situations in a professional manner and adequately communicates pertinent information so an overall work environment is created that lends itself to the best interest of the Hospital department personnel.
• Provide external connections for staff and answer internal queries directed to the switchboard.
• Provide connections to the police, ambulance, or fire department when emergencies are reported.

Skills

Switchboards & phone systems knowledge

Education

High school diploma or GED

Tools

Phone switchboard software

Job description

Three Crosses Regional Hospital is seeking a PBX Operator for a full-time, Mon-Fri 3pm to 11:30pm shift in Las Cruces, NM. This role involves operating telephone switchboards, connecting, holding, transferring calls, and providing information to staff and visitors.

The ideal candidate has a high school diploma or GED and knowledge of phone systems. Join a patient-centered culture committed to excellence and safety for patients and staff.