Evening Healthcare Front Desk Concierge

Spectrum Health; Grand Rapids (MI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discounts directory

Identity theft protection

Retirement options with match

Job summary

Corewell Health is seeking a friendly Guest Services Associate for Butterworth Hospital in Grand Rapids. You will greet visitors, direct them to resources, answer phones, and perform clerical tasks, ensuring care and respect in every interaction.

This part-time role from 1 p.m. to 9 p.m. offers a strong benefits package, on-site support, and opportunities to contribute to a compassionate health system focused on equity and patient experience.

Qualifications

• High School Diploma or equivalent or be a high school student with working permit.
• Skills, knowledge, abilities typically gained through less than 2 years of related experience in customer service, sales, recruiting, human resources, computer and data entry, telecommunications, health care, receptionist, call center, administrative, or clerical.

Responsibilities

• Greets, communicates with, and assists visitors, staff and/or patients, directing them to the appropriate resource.
• Answers telephone and provides/relays information in a manner consistent with caring, respect, and individual needs.
• Performs general clerical duties.
• Completes special projects as assigned, with specific direction.
• Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner.

Skills

Customer service

Communication

Data entry

Education

High School Diploma or equivalent

Tools

Telephone system

Job description

Corewell Health is seeking a friendly Guest Services Associate for Butterworth Hospital in Grand Rapids. You will greet visitors, direct them to resources, answer phones, and perform clerical tasks, ensuring care and respect in every interaction.

This part-time role from 1 p.m. to 9 p.m. offers a strong benefits package, on-site support, and opportunities to contribute to a compassionate health system focused on equity and patient experience.