Evening Healthcare Communications Operator

Main Line Health; Willistown Township (PA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition reimbursement (up to $6,000/yr

Job summary

Main Line Health is seeking a Telecommunications Rep for Bryn Mawr Rehab Hospital. You will act as the primary contact for patients and staff, handling communications and ensuring timely, professional service within the hospital’s telecommunication system.

The role requires strong customer service, telecommunication and computer skills, with a focus on interpersonal interaction. Experience in healthcare is preferred; the team emphasizes care, accuracy, and composure under pressure.

Qualifications

• Strong customer service skills necessary.
• Telecommunication, computer skills, healthcare experience required.
• Position requires exceptional interpersonal skills.
• Capable of perceiving patient needs and dealing with sensitive issues.
• Able to work well under pressure.
• Make sound judgments in emergency situations.

Responsibilities

• Serve as the direct contact for patients and staff via the telecommunications system.
• Process transactions in a professional, efficient and timely manner.
• Monitor alarms and expeditiously notify appropriate personnel.
• Provide internal and external communications for physicians, staff, patients, visitors and callers.

Skills

Customer service

Telecommunication skills

Computer skills

Healthcare experience

Job description

Main Line Health is seeking a Telecommunications Rep for Bryn Mawr Rehab Hospital. You will act as the primary contact for patients and staff, handling communications and ensuring timely, professional service within the hospital’s telecommunication system.

The role requires strong customer service, telecommunication and computer skills, with a focus on interpersonal interaction. Experience in healthcare is preferred; the team emphasizes care, accuracy, and composure under pressure.