Evening Guest Services Lead – Residential Ministry

Seattle's Union Gospel Mission; Washington (District of Columbia); On-site; USD 25,000 - 35,000; Full time

Job summary

Seattle's Union Gospel Mission is seeking a Guest Services Associate I to join the Women & Children's Ministries team in a Christian residential program. You will help create a safe, healing welcome center, provide information, referrals, and support services for guests, and oversee volunteers and activities while maintaining safety and cleanliness on shift.

Hours are Monday–Friday, 2:00 PM–10:30 PM, with a target starting pay of $21.68 per hour.

Qualifications

• Experience in a team-based guest services environment.
• Able to maintain safety and cleanliness on shift.
• Uphold the guidelines of the Mission and address guest needs as appropriate.
• Maintain shift logs and communicate via email.

Responsibilities

• Help maintain a positive, pleasant, and Christian atmosphere.
• Oversee safety and cleanliness of facility on shift, including bed checks and floor checks.
• Uphold the Mission guidelines and assist guests with self‑evaluations when necessary.
• Daily compiles a thorough record of events on your shift in the staff log.
• Daily communication with other staff via email.
• Take calls for people looking to request information or referrals.

Skills

Customer service

Team leadership

Safety awareness

Communication

Job description

Seattle's Union Gospel Mission is seeking a Guest Services Associate I to join the Women & Children's Ministries team in a Christian residential program. You will help create a safe, healing welcome center, provide information, referrals, and support services for guests, and oversee volunteers and activities while maintaining safety and cleanliness on shift.

Hours are Monday–Friday, 2:00 PM–10:30 PM, with a target starting pay of $21.68 per hour.