Evening Guest Services Agent - Pointe Estero Beach Resort (FT)

SunStream, Inc.; Fort Myers (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Pointe Estero Beach Resort in Fort Myers Beach, FL is seeking an Evening Guest Services Agent. The role focuses on friendly, efficient registration, guest settlement, and providing accurate information to guests and visitors.

May perform Concierge/Bell Person duties as needed to support the front desk team. Qualifications include prior hotel guest services experience preferred, a flexible schedule including holidays and weekends, and the ability to speak, read and write English.

Qualifications

• Previous hotel guest services experience is preferred.
• Flexible schedule including days, holidays and weekends as needed.
• Must be able to speak, read and write in English; bilingual a plus, but not required.

Responsibilities

• This position is responsible for friendly, efficient registration, guest settlement, and the ability to provide accurate information to guests, co-workers and visitors.
• May perform Concierge/Bell Person duties as necessary.

Job description

Evening Guest Services Agent - Pointe Estero Beach Resort (FT)# Evening Guest Services Agent - Pointe Estero Beach Resort (FT)POINTE ESTERO BEACH RESORT - Fort Myers Beach, FL 33931## OverviewCategoryCustomer Service## DescriptionThis position is responsible for friendly, efficient registration, guest settlement, and the ability to provide accurate information to guests, co-workers and visitors. Candidates must be able to interact with guests in a courteous and efficient manner, possess high levels of attention to detail, and maintain high standards of guest service at all times. May perform Concierge/Bell Person duties as necessary.## QualificationsPrevious hotel guest services experience is preferred. Flexible schedule is required including days, holidays and weekends as needed. (Evenings not currently required.) Must be able to speak, read and write in English; Bilingual a plus, but not required.