Evening Guest Experience Associate

Clark Holdings, Inc. / Tim Hortons; City of Batavia (NY); On-site; USD 18,000 - 23,000; Full time

Job summary

Tim Hortons in Batavia, NY is seeking friendly Customer Service Team Members for part-time and full-time roles on evening shifts (1pm-9pm) including weekends. You will engage guests, take orders, prepare products, and keep the dining area clean while delivering exceptional service in a fast-paced setting.

The ideal candidate has excellent communication, a welcoming attitude, and the ability to multi-task with team collaboration.

Qualifications

• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.

Responsibilities

• Deliver outstanding customer service and process food orders.
• Maintain a clean dining room, parking lot, and front counter/logistics.
• Greet customers promptly and ensure accurate orders.
• Follow safety, sanitation, and REV procedures to ensure product quality.
• Work efficiently to meet speed of service targets.
• Collaborate with team members to support busy shift periods.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Attention to detail

Training others

Job description

Tim Hortons in Batavia, NY is seeking friendly Customer Service Team Members for part-time and full-time roles on evening shifts (1pm-9pm) including weekends. You will engage guests, take orders, prepare products, and keep the dining area clean while delivering exceptional service in a fast-paced setting.

The ideal candidate has excellent communication, a welcoming attitude, and the ability to multi-task with team collaboration.