Guest Experience Associate - Evenings & Weekends

Clark Holdings, Inc. / Tim Hortons; Town of York (NY); On-site; USD 21,000 - 26,000; Full time

Job summary

Tim Hortons is hiring full-time Customer Service Team Members for the 3667 Main Street location in Piffard, NY, with evening shifts (12pm-8pm) and (2pm-8pm), including weekends. You will focus on guest satisfaction, processing orders, and maintaining a clean, welcoming dining area while following REV procedures.

Ideal candidates are friendly with strong communication skills, able to multi-task in a fast-paced setting, and committed to delivering outstanding customer service and accurate orders.

Qualifications

• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.

Responsibilities

• Create a positive first impression by maintaining a clean and inviting dining area and front counter.
• Process food orders accurately and provide friendly service.
• Follow REV procedures to ensure fresh products and correct orders.
• Deliver exceptional service with a smile and professional behavior.
• Maintain sanitation and safety standards across restaurant areas.
• Assist with training new team members as needed.

Skills

Excellent customer service

Friendly and welcoming attitude

Fast-paced environment

Teamwork and communication

Attention to detail

Job description

Tim Hortons is hiring full-time Customer Service Team Members for the 3667 Main Street location in Piffard, NY, with evening shifts (12pm-8pm) and (2pm-8pm), including weekends. You will focus on guest satisfaction, processing orders, and maintaining a clean, welcoming dining area while following REV procedures.

Ideal candidates are friendly with strong communication skills, able to multi-task in a fast-paced setting, and committed to delivering outstanding customer service and accurate orders.