Part-Time Café Guest Experience Specialist

Clark Holdings Inc. / Tim Hortons; Eastern Hills (NY); On-site; USD 15,000 - 18,000; Part time

Job summary

Clark Holdings Inc. operates Tim Hortons at 1810 Maple Rd in Williamsville, NY. We are seeking friendly, energetic part-time Customer Service Team Members for the afternoon/evening shift (2pm-8pm) including weekends.

You will be the first point of contact for guests and help deliver high-quality food and beverage experiences in a fast-paced setting. Responsibilities include processing orders, maintaining cleanliness, and assisting with training new team members while upholding safety and

Qualifications

• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.

Responsibilities

• Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
• Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
• Process food orders and ensure accuracy per the order monitor.
• Prepare products following operational standards and directions.
• Maintain front counter and drive-thru area clean, organized, and stocked for rush periods.

Skills

Customer service

Fast-paced environment

Communication

Teamwork

Attention to detail

Training new employees

Job description

Clark Holdings Inc. operates Tim Hortons at 1810 Maple Rd in Williamsville, NY. We are seeking friendly, energetic part-time Customer Service Team Members for the afternoon/evening shift (2pm-8pm) including weekends.

You will be the first point of contact for guests and help deliver high-quality food and beverage experiences in a fast-paced setting. Responsibilities include processing orders, maintaining cleanliness, and assisting with training new team members while upholding safety and