Part-Time Café Guest Experience Specialist

Clark Holdings Inc. / Tim Hortons

Eastern Hills (NY)

On-site

USD 20,664,000 - 24,797,000

Part time

7 days ago

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Job summary

Clark Holdings Inc. operates Tim Hortons at 1810 Maple Rd in Williamsville, NY. We are seeking friendly, energetic part-time Customer Service Team Members for the afternoon/evening shift (2pm-8pm) including weekends.

You will be the first point of contact for guests and help deliver high-quality food and beverage experiences in a fast-paced setting. Responsibilities include processing orders, maintaining cleanliness, and assisting with training new team members while upholding safety and

Qualifications

Excellent customer service skills with a friendly and welcoming attitude.
Ability to work in a fast-paced environment with a sense of urgency.
Strong communication and interpersonal skills.
Ability to work on a team and with multiple employees.
Attention to detail and ability to accurately process orders.
Willingness to assist with training new employees.

Responsibilities

Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
Process food orders and ensure accuracy per the order monitor.
Prepare products following operational standards and directions.
Maintain front counter and drive-thru area clean, organized, and stocked for rush periods.