Evening Customer Service Pro – Fast-Paced Cafe

Clark Holdings Inc. / Tim Hortons; Piffard (NY); On-site; USD 16,531 - 22,041; Full time

Job summary

Tim Hortons in Piffard, NY is seeking friendly full-time Customer Service Team Members for Evening shifts (12pm-8pm) and (2pm-8pm), including weekends. You will greet guests, take orders, and ensure fast, accurate service in a busy quick-service environment.

You’ll help with food preparation, maintain clean dining areas, and follow safety guidelines while delivering exceptional guest experiences. Strong communication and teamwork are essential.

Qualifications

• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.

Responsibilities

• Process food orders and handle payment at the front counter or drive-thru.
• Maintain cleanliness of dining area, lobby, and public spaces.
• Prepare food and beverages following standard procedures.
• Deliver exceptional guest service with a friendly attitude and knowledge of products.
• Follow safety, sanitation, and quality guidelines at all times.

Skills

Customer service

Fast-paced

Communication

Teamwork

Attention to detail

Training others

Job description

Tim Hortons in Piffard, NY is seeking friendly full-time Customer Service Team Members for Evening shifts (12pm-8pm) and (2pm-8pm), including weekends. You will greet guests, take orders, and ensure fast, accurate service in a busy quick-service environment.

You’ll help with food preparation, maintain clean dining areas, and follow safety guidelines while delivering exceptional guest experiences. Strong communication and teamwork are essential.