Morning Guest Service Associate - Fast-Paced Café

Clark Holdings Inc. / Tim Hortons; City of Batavia (NY); On-site; USD 17,000 - 22,000; Full time

Job summary

Tim Hortons in Batavia, NY is seeking a friendly, energetic full-time Customer Service Team Member for morning shifts (6am-2pm or 7am-3pm), including weekends. You will greet guests, take orders, and help deliver high-quality coffee and food with a positive, fast-paced team.

As a key front-of-house team member, you will keep the dining area clean, assist with training, and follow REV procedures to ensure accurate orders and a smooth guest experience.

Qualifications

• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.

Responsibilities

• Deliver outstanding customer service and guest satisfaction.
• Process food orders accurately and efficiently.
• Clean and maintain dining room, front counter, and drive-thru areas.
• Prepare food and beverages per orders.
• Greet customers promptly and warmly.
• Follow restaurant policies, procedures, and sanitation guidelines.
• Maintain speeds of service and multi-task effectively.

Skills

Excellent customer service

Fast-paced environment

Strong communication skills

Teamwork

Attention to detail

Willingness to train others

Tools

Cash register system

Job description

Tim Hortons in Batavia, NY is seeking a friendly, energetic full-time Customer Service Team Member for morning shifts (6am-2pm or 7am-3pm), including weekends. You will greet guests, take orders, and help deliver high-quality coffee and food with a positive, fast-paced team.

As a key front-of-house team member, you will keep the dining area clean, assist with training, and follow REV procedures to ensure accurate orders and a smooth guest experience.